Privacy Policy

At Alba Milano, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit or shop through our online store.

1. Information We Collect

When you place an order, contact us, or interact with our store, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Order and purchase information

  • Payment-related information

  • Information you provide when contacting customer support

We may also collect basic technical information about your visit, such as browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders.

  • Confirm and communicate about your purchases.

  • Provide customer support.

  • Process returns, exchanges, and refunds.

  • Send important updates regarding your orders.

  • Improve our products, services, and shopping experience.

  • Prevent fraud, misuse, or unauthorized activity.

  • Send promotional communications where permitted and where you have agreed to receive them.

3. Payment Information

Payments may be processed through third-party payment providers. Alba Milano does not intentionally store complete payment card details on its own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Courier and delivery companies

  • Payment processors

  • Website and technology providers

  • Customer support and service providers

  • Legal or regulatory authorities when required by law

We only share information where reasonably necessary for the relevant service or legal requirement.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Services

Our website may contain links to or use services provided by third parties. These services have their own privacy policies and terms.

Alba Milano is not responsible for the privacy practices of third-party websites or services that we do not control.

8. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

You may also contact us if you no longer wish to receive promotional communications from us.

9. Children's Privacy

Our store is not intended for children to make purchases independently. We do not knowingly collect personal information from children for the purpose of making purchases.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Alba Milano
Email: [customercare@albamilano.it]

Alba Milano — Elegance, Your Way.